Privacy Policy for RoofGuru AI, LLC
Last Updated: 9/02/2025
1. Introduction
RoofGuru AI, LLC ("RoofGuru AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Project Information: Details about your roofing project, property information, and photos or videos of your roof.
A2P Compliance Data: We collect and store your explicit consent to receive SMS messages, including the time and method of consent.
Usage Data: Information about how you interact with our website or services, such as your IP address, browser type, and pages visited.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To contact you, provide estimates, schedule appointments, and complete your roofing project.
For Communication: To send you updates about your project, promotional emails about our services, and other marketing communications.
A2P Compliance: To adhere to A2P messaging regulations by documenting your consent to receive SMS communications.
Improvement: To analyze data and improve our services, website, and marketing efforts.
Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: We may share your information with third-party vendors and contractors who assist us in providing our services (e.g., subcontractors, payment processors, marketing agencies). These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we provide it.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights, property, or safety of RoofGuru AI, LLC, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Your Choices and Opt-Out
Email: You can opt-out of receiving marketing emails from us by clicking the "unsubscribe" link at the bottom of our emails.
SMS/Text Messages: You can opt-out of receiving text messages by replying STOP to any message you receive from us. You may receive a final message confirming your opt-out request.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage is 100% secure.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
RoofGuru AI, LLC
(813) 999-1119